Practitioner Consulting

Practitioner Consulting is what sets Global Leader Group apart from other consultancy firms. Our proficiency in practical execution enables us to partner with you to deliver sustainable change from diagnosis to prescription and from analysis to implementation.

Sales, Growth & Scale

Diagnostic Review includes a comprehensive enterprise review or focused area enabling the firm to expand in new markets or drive improved financial performance.
Implementation of prioritized opportunities selected by client.

Benefits firms to achieve accelerated results through improving capacity, efficiency and effectiveness of sales teams and structure. This is done by supporting a range of areas of focus: metrics, scorecards, incentive frameworks, contact strategies, segmentation, sales operating rhythm, etc.

Customer

Process streamlining using a structured review to increase efficiency and improve employee and client experience.
Customer design thinking through experiences & journeys increasing your NPS, Customer Satisfaction
Customer contact strategies optimizing acquisition and client development integrating AI.

Benefits firms looking to differentiate their customer experience, create capacity or improve efficiency.

Practitioner Consulting - People, culture and Leadership

People, Culture & Leadership

People/HR processes & policies are reviewed to validate competitiveness and identify enhancement opportunities.
A Culture review includes an in-depth analysis of the firm’s culture health and identifies improvement opportunities to improve employee engagement.

Benefits firms that want to improve employee engagement and retention.

Diagnostic Review

Approach

Global Leader Group’s signature Diagnostic Review is designed to assess a firm’s current state and readiness for future growth with a proposed path to success. It starts with understanding your firm’s leadership objectives, including:

Growing your business

Optimizing your internal operations & client experiences

Enhancing your employee & leadership engagement

This is followed by a multi-pronged review of management information provided by the firm, external benchmarking and interviews with select executives and front-line employees. The output includes observations and actionable recommendations that are aligned with business objectives.

Understand leadership objectives

Business growth opportunities
Client experience or process optimization
Organizational / Leadership challenges

Conduct multi-pronged review

Interview key employees
Review management reports and processes
External perspectives, benchmarking

Provide output

Summary report with priority recommendations & actions
Detailed report of findings with supporting evidence
Executive debrief